Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to flourish almost immediately. If left for days or weeks, depending on the fabric or floor type, it will change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done.
The first comes from bacteria that grow abundantly in dark warm places with a never-ending food source. A pet can feed the bacteria daily! When dried urine is remoistered, it gives off an ammonia gas. If smelled once it is seldom forgotten.
The second source of odor is chemical odor that is present even when the bacteria have been killed. The salts and crystals that are left behind as the urine dries are hydrophilic and draw water to them. You must get rid of the urine salts in and under the carpet to get rid of the odor. Any urine treatment may increase associated odors in the environment temporarily as humidity and temperatures rise. Yet, this will decrease once the padding & carpet is fully dry.
Our experienced Technicians will assess and discuss level of treatment required as well as additional cost prior to providing any treatments. Any recommendations are optional yet highly recommended. If declined please note that our satisfaction guarantee becomes void. We classify the pet damage in 3 different levels of treatment (subject to inspection):1. Light Urine Damage: This process has the ability to kill bacteria and remove most urine. It will not address any odor or contamination underneath the carpet. (not a guaranteed service)2. Medium to Heavy Urine Damage: A deep saturation and extraction process used to treat medium to heavy issues that have penetrated into the carpet backing and/or carpet pad. (not a guaranteed service)3. Excessive Urine Damage: Carpet replacement recommended (carpet not guaranteed unless subfloor is sealed)