Step 1. Pre-Cleaning Inspection

The carpet should be inspected and tested so the technicians can inform the expected results and any potential challenges. This inspection should include identifying the fiber type as well as any potentially permanent stains.


Step 2. Dry Soil Removal

Up to 85% of soil in a carpet is dry particulate soil that has bonded to the surface. Household vacuum cleaners do not always remove all of the dry soil. If not completely removed, it may “wick” back upon drying.


Step 3. Pre-Conditioning

In this step, a solution is applied that loosens the soil and spots for more effective removal.


Step 4. Pre-Treat Spots

Some spots require special solutions and special care for complete removal and to avoid the stain“setting.”


Step 5. Pre-Cleaning Grooming

The carpet is gently massaged to further loosen the soils so that aggressive, harmful cleaning is not needed.


Step 6. Extraction

Now that the soil has been properly “suspended,” it can be extracted without over-wetting or leaving a sticky residue behind.


Step 7. Neutralizing

A common problem is that some carpet cleaners do not neutralize the carpet. Not balancing the pH can cause the carpet to be stiff and attract dirt like a magnet.


Step 8. Specialty Spotting

Stubborn stains sometimes require specialty stain removal processes. Because many cleaners do not train themselves, they do not know about these processes.


Step 9. Post-Cleaning Grooming

The pile of the carpet should then be “finished” so it dries and cures in the proper direction.


Step 10. Speed Dry

Proper drying should be insured with high velocity airmovers.


Step 11. Post-Cleaning Inspection

A thorough walk-through is done to insure that the customers are completely satisfied with the cleaning job.